Angela Marie Fossi

Customer Delivery Manager

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Location:

3661 east Meadows Ct, Okemos, MI 48864

Industry:

Computer Software

Work:

Vertafore
Customer Delivery Manager
Transnation Title Agency of Michigan Jul 2017 - Dec 2018
It and Software Consultant
Michigan Supreme Court Jul 2017 - Dec 2018
Senior Business Analyst
Transnation Title Agency of Michigan Jan 2014 - Jul 2017
Compliance Coordinator and Software Platform Manager
Michigan Junior Chamber Jan 2014 - Dec 2014
Chief Operations Officer

Education:

Michigan State University 2001 - 2007
Bachelors, Bachelor of Arts, Communications Michigan State University 2004 - 2006
Bachelors, Bachelor of Arts

Skills:

Leadership
Training
Project Management
Management
Process Improvement
Customer Service
Microsoft Office
Project Planning
Public Speaking
Testing
Program Management
Event Planning
Team Building
Quality Assurance
Customer Satisfaction
Requirements Analysis
Microsoft Excel
Nonprofits
Change Management
Strategic Planning
Social Media
Marketing
Sales
Insurance
Analysis
Pmp
Integration
Team Leadership
Non Profits
Enterprise Software
Business Intelligence
System Administration
Software Documentation
Business Process Improvement
Analytical Skills
Nonprofit Organizations
Access
Budgets
Account Management
Business Analysis
Requirements Gathering
User Acceptance Testing
Sql
Software Project Management
Agile Project Management
Operations Management
Project Management Software
Microsoft Project
Business Strategy

Interests:

Cooking
Baseball
Reading
Sports
Swimming
Hockey

Certifications:

Project Management Professional (Pmp)
Scrum: the Basics
Microsoft Project 2016 Essential Training
Project Management Foundations: Small Projects

Production Support At Vertafore

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Position:

Production Support at Vertafore

Location:

Lansing, Michigan Area

Industry:

Insurance

Work:

Vertafore - East Lansing since Sep 2012
Production Support
Vertafore - okemos, mi Mar 2011 - Sep 2012
Project Manager - Professional Services
Junior Chamber International - Lansing, Michigan Area Jan 2010 - Dec 2011
Lansing Jaycees President
Sircon Mar 2009 - Mar 2011
Professional Services Consultant
Junior Chamber International - Lansing, Michigan Area Jan 2009 - Dec 2009
Lansing Jaycees Membership Vice President

Education:

Skills:

Training
Team Building
Project Management
Strategic Planning
Social Media
Public Speaking
Access
Customer Service
Budgets
Leadership
Project Planning
Management
Microsoft Office
Team Leadership
Account Management
Non-profits
Marketing
Event Planning
Sales
Business Analysis
Requirements Gathering
Requirements Analysis
User Acceptance Testing
SQL
Insurance
Software Project Management
Enterprise Software
Microsoft Excel

Interests:

Baseball, hockey, sports, cooking, swimming, reading.

Honor & Awards:

2008 - C. William Brownfield Memorial Award "New Jaycee of the Year" 2009 - Robert M. Reames Memorial Award "Outstanding Leadership" 2009 - Michigan Jaycees Outstanding Local Vice President 2009 - Sircon Rookie of the Year