Experience in Windows • Excel • Access • Word 7.5 • MS Office • Typing 85 wpm • 10-Key by touch • Loan Prospector I & II • Desktop Underwriter • Leapfrog (in house system) • Underwriting & booking loan modifica... • Intranet (in house system) • County websites • Credit Reporting Agency sites • Power Point • Dialer Systems • Multi-line phones • Microsoft Certified 2011
Resumes
Bookshare, Technical Support Specialist At Benetech
Asher College
Microsoft Certified Systems Administrator (MCSA), Information Technology and Services
California State University, Long Beach
Bachelor's Degree, Psychology
Skills:
Excellent verbal and written communication Customer relations Windows 7/XP and 2003/2008 server Windows Anti-virus solutions Microsoft Office suite of programs Adaptive technology software and hardware solutions World Wide Web Consortium (W3C) and 508 compliance Landmark and Springer Miller Property Management Systems Customer Service Windows Troubleshooting Microsoft Office Training SalesForce
Languages:
Spanish
Substitute Teacher At Hillsborough County Public Schools
Nov 2014 to 2000 Bankruptcy Specialist / Asset Preservation SpecialistExpress Employment Portland, OR Apr 2014 to Nov 2014 Mediation Judicial Foreclosure SpecilaistAccounting principals Portland, OR Dec 2013 to Apr 2014 CollectionsCampusPoint Lake Oswego, OR Jan 2013 to Dec 2013 Corporate collectionsAdecco Beaverton, OR Jan 2013 to Mar 2013 Claims RepresentativeRandstad Portland, OR Jul 2012 to Dec 2012 Revenue Assurance AnalystAccounTemps-OnPoint Credit Union Portland, OR Jan 2012 to Jul 2012 Collector 3Stream Portland, OR May 2011 to Feb 2012 Technical Support RepresentativeDialer Systems Portland, OR Dec 2010 to May 2011 Customer Support RepFrontier Management Durham, NC Nov 2007 to May 2008 Staff AccountantHalt Pest Control
2007 to 2007 Marketing SpecialistWilshire Credit Corporation
2004 to 2007 Title Services Spec/ Collector III
Education:
University of Phoenix BS in Marketing/BusinessPortland Community College 2003 to 2004 Certificate of Completion in Business/AccountingChemeketa Community College 1987 to 1988 General Studies
Skills:
Experience in Windows, Excel, Access, Word 7.5, MS Office, Typing 85 wpm, 10-Key by touch, Loan Prospector I & II, Desktop Underwriter, Leapfrog (in house system), Underwriting & booking loan modifications, Intranet (in house system), County websites, Credit Reporting Agency sites, Power Point, Dialer Systems, Multi-line phones, Microsoft Certified 2011