Automobile Automotive Inventory Management Sales Profit Customer Satisfaction Vehicles Sales Management Automotive Aftermarket Team Building Negotiation Sales Process Customer Retention
Awards:
Cox External Executive Mentor Program Executive mentor program designed to develop company leaders through external companies executive influence. Manheim Bobo Award A change leaders or change “bell cows.” whose positive attitude and/or “out of the box” ideas have allowed the department to change in a successful way that will ultimately make the business better Manheim Online Leadership Program 12 month internal emerging leader talent development program.
Certifications:
Six Sigma Green Belt, As a Six Sigma, I am trained to continuously improve business processes.
Bookshare, Technical Support Specialist At Benetech
Asher College
Microsoft Certified Systems Administrator (MCSA), Information Technology and Services
California State University, Long Beach
Bachelor's Degree, Psychology
Skills:
Excellent verbal and written communication Customer relations Windows 7/XP and 2003/2008 server Windows Anti-virus solutions Microsoft Office suite of programs Adaptive technology software and hardware solutions World Wide Web Consortium (W3C) and 508 compliance Landmark and Springer Miller Property Management Systems Customer Service Windows Troubleshooting Microsoft Office Training SalesForce
Jul 2014 to 2000 Field ManagerChamberlin Edmonds Atlanta, GA Jan 2009 to Jul 2014 Assistant District ManagerAnderson, Daniel & Coxe Wrightsville Beach, NC 2003 to Jun 2004 Litigation Paralegal (Medical Malpractice)Anderson, Daniel & Coxe Wilmington, NC 2003 to Sep 2003 Litigation Paralegal (Medical Malpractice and NC Workers Compensation)Taft & Haigler Wilmington, NC 1997 to Sep 1999 Office Manager
Education:
Ohio University Athens, OH 2003 to 2006 BS in Health Care AdministrationOhio University Athens, OH 2003 to 2006 BS in Long-term Care AdministrationOhio University Athens, OH 2003 to 2006 National Certification in GerontologyOhio University Athens, OH 1996 to 2003 BSS in Psychology and Sociology
Skills:
Leadership/Management Skills - Goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards. Professionalism - Conscientious go-getter who is highly organized, dedicated, and committed to professionalism Positive Attitude/Motivation/Energy/Pas... - Energetic performer consistently cited for unbridled passion for work, sunny disposition, and upbeat, positive attitude. Communication Skills Listening, verbal and written I am and exceptional listener and communicator who can effectively convey information verbally and in writing. Multicultural Sensitivity/Awareness - Personable professional whose strengths include cultural sensitivity and an ability to build rapport with a diverse workforce in multicultural settings. Planning/Organizing - Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation. Analytical/Research Skill Problem-Solving/Reasoning/Crea... - Innovative problem-solver who can generate workable solutions and resolve complaints. Computer/Technical literacy Flexibility/Adaptability/Manag... Multiple Priorities. Honesty/Integrity/Morality - Seasoned professional whose honesty and integrity provide for effective leadership and optimal business relationships. Dedication/Hard-Working/Work Ethic/Tenacity - Dependability/Reliability/Resp...