Microsoft Word • Excel • Powerpoint • and Outlook Windows 7 • and XP; Outlook; Access; IWorks; AS400 M... • MAC PC; EMAPS OCS (Onboard Centralized S... • research • verifying client data for completeness a... • strong written • and verbal communication skills • strong analytical • and problem solving skills
Sep 2013 to 2000 DISPATCHERWaste Management Windsor, CT Aug 2012 to Aug 2013 CUSTOMER SERVICE REPRESENTATIVE IIChoice Merchant Solutions, Inc Wethersfield, CT May 2012 to Jun 2012 APPOINTMENT SETTERAETNA Hartford, CT Apr 2005 to Dec 2011 SENIOR BILLING CONSULTANTMentor4, Inc Middletown, CT Sep 2004 to Feb 2005 CLAIMS EXAMINERAETNA Hartford, CT Oct 2000 to Jul 2004 CLAIMS ANALYSTCONNECTICUT AIR NATIONAL GUARD East Granby, CT Jun 1982 to Sep 2002 Technical Sergeant RetiredAETNA
May 1998 to Oct 2000 Administrative Support Unit Head for Human Affairs InternationalAETNA Hartford, CT Aug 1995 to Oct 2000 MANAGEMENT/TEAM LEADERAETNA
Aug 1995 to Jan 1996 Administrative Assistant
Skills:
Microsoft Word, Excel, Powerpoint, and Outlook Windows 7, and XP; Outlook; Access; IWorks; AS400 Mainframe Data System; Inspro (LTC Premium Billing Administration System); Premium 2000 Access Database; ACS WeQ/Sir Imaging System; HP, MAC PC; EMAPS OCS (Onboard Centralized System); customer focus, research, verifying client data for completeness and accuracy, strong written, and verbal communication skills, strong analytical, and problem solving skills
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