Nextraq
Customer and Eld Support Manager
Nextraq
Premier and Eld Support Manager
Nextraq Jul 2018 - Nov 2018
Customer Service Development Lead
Nextraq Sep 2017 - Jul 2018
Technical Support Representative
Wipro Technologies Oct 2015 - Sep 2017
Technical Support
Education:
Everest College - Colorado Springs 2012 - 2013
Newton High School 2008 - 2012
Skills:
Customer Service Leadership Technical Support Training Account Management Customer Relationship Management Customer Satisfaction Coaching Team Leadership Time Management Strategic Planning Project Management Microsoft Office Microsoft Word Management Team Building Telematics Telecommunications Customer Retention Teamwork Microsoft Excel Powerpoint Windows Salesforce.com Team Management Cross Functional Team Leadership Team Performance Analytical Skills Troubleshooting Resolutions
Sherryl Hurd, Deborah Bryan, Robert Rushing, Glynn Poole, Clifford Dennis, Carolyn Long, Elizabeth Bradley, Tanya Carter, Tammy Dennard, Tracy Emfinger, John Newman, Vernon Smith