Skills:
Management Recruitment, discipline, annual employee evaluations, terminations Developed new training protocols for technicians Ongoing education and development of employees Monthly employee schedules, time off requests Compliance Maintained whole office compliance of government mandated regulations Wrote and compiled office policy and regulation manuals Conducted employee education to achieve compliance standards Maintained Quality Assurance and Performance Improvement documentation for surgery center, including benchmarking, graphing, and trending Maintained information technology, including EHR software, in office and satellite location to stay compliant with Medicare requirements Administrative- Assisted with office administration, which included, Medicare insurance postings, cash reconciliation, bank deposits, journal closeout, month end postings, accounts payable Technical Performed all ophthalmic pretesting of patients, accurate patient charting Assisted in medical office procedures, patient triage, patient advocate Assisted in surgery as a surgery scrub technician Surgical Coordinating Scheduling and pre-operative instruction to patients Pre-operative measurements Inventory control and ordering of supplies for surgery center Maintained Quality Assurance documentation for surgery center Retail- Merchandising, stocking, ordering Customer service Obtained and exceeded sales expectations Supervision Cash register Software Proficient in Microsoft Office, Word, Excel, Outlook Meta-Informatix, Vitera, and Next-Gen Electronic Health Record software Windows and I-Mac operating systems, Chrome, Explorer, Firefox