Symphony Services – BMC Solutions - Nashville, TN since Jun 2011
Lead Software Support Analyst II
Hewlett-Packard - Conway, AR Jul 2009 - Jun 2011
Customer Engagement Manager II
SAIC - Marathon Oil - Little Rock, Arkansas Area Mar 2007 - Jul 2009
Field Service Technician
Acxiom - Little Rock, Arkansas Area Jan 2004 - Dec 2006
Client Delivery Specialist
Alltel - Little Rock, Arkansas Area Jul 2001 - Dec 2003
Customer Service Rep
Education:
University of Arkansas at Little Rock 2006 - 2010
BA, MIS
University of Central Arkansas 1998 - 2000
No, Computer Science
Hendrix College 1997 - 1998
No, Undecided
Earle High School
Skills:
Microsoft Servers Microsoft Sql Server Project Management Operating Systems Software Documentation Bmc Remedy Databases Software Installation Data Center Microsoft Exchange Toad Tableau Lectora Troubleshooting Access Windows Microsoft Access Integration
Interests:
Disaster and Humanitarian Relief
Languages:
English
Certifications:
Bmc Certified Administrator: Bmc Remedy Ar System 7.6.04, 8.0 Bmc Bmc Developer Accreditation: Bmc Remedy Ar System 8.0
Charlotte Catholic High School Charlotte NC 1983-1987
Community:
Don Samson, Trip Singletary, Meg Deluca, Tim Herold, Beatrice Hartmann, Abby Jameson, Courtney Geis, Allen Farmer, Bryan Dwight, Maureen Waterman, Angela Wachs