Sprint Dec 1999 - 2014
Program and Project Manager
Ge 1990 - 2000
Ge Six Sigma Ecomm Mgt; Vice President Telecommunications Asi
Education:
University of Vermont 1981 - 1985
Bachelors, Bachelor of Science, Mathematics, Engineering, Philosophy
Skills:
Program Management Telecommunications Vendor Management Wireless Management Requirements Analysis Software Project Management Ivr Business Analysis Telephony Process Improvement Call Centers Pmp Pmo Visio Workforce Management Cross Functional Team Leadership Integration Call Center Project Management Voip Itil Customer Experience Sdlc Business Process Improvement Leadership Outsourcing Crm Project Portfolio Management Service Delivery It Strategy Business Process System Deployment Professional Services It Management Data Center Solution Architecture Mobile Devices Project Delivery Resource Management Managed Services Cloud Computing Enterprise Architecture Product Management Saas Unified Communications It Service Management Enterprise Software Business Intelligence Business Transformation