ASI Norfolk, VA Sep 2002 to 2004 CSR level2PORTFOLIO RECOVERY ASSOCIATES Norfolk, VA 2000 to 2002 Collector
Education:
COLORADO TECHNICAL UNIVERSITY VIRTUAL CAMPUS ONLINE Oct 2013 to 2000 Associates of Science in Business Administration
Skills:
I've acquired skills in word, power point, and some excell to go along with my previous skills in customer service, collections, telemarketing, and inbound/outbound call center environments where I've handled calls for Amex, and Discover
Apr 2011 to 2000 Customer Service Representative Call CenterWells Fargo Charlotte, NC Jul 2010 to Oct 2010 Customer Service Representative Call CenterQueen City TV, Audio, Video Charlotte, NC Apr 2008 to May 2009 Administrative Assistant Call Center EnvironmentUnited Pallets & Trucking Charlotte, NC Jul 2006 to Mar 2008 Office ManagerLife-Style Properties Charlotte, NC Nov 2003 to Dec 2005 Office Assistant
Education:
Central Piedmont Community College Charlotte, NC 2006 to 2006 Certificate in MicroSoft OfficeOlympic High School Charlotte, NC 1975 to 1978 High School Graduate
Skills:
Responsible for handling inbound calls and emails from prospective customers and provide exceptional customer service. Answers questions, transfers call. Schedules or serviced appointments. Triage and manage difficult calls and ensures all calls are followed up on through resolution.
Health Care Services Charlotte, NC Sep 2005 to Aug 2011 Dietary ManagerCarolinas Medical Center Charlotte, NC Oct 2001 to Apr 2005 Baker/CookAlberto-Culver
Sep 2000 to Aug 2001 Merchandise TrainerCaramont Healthcare Gastonia, NC Jun 1987 to Sep 2000 Baker
Education:
Central Piedmont Community College Charlotte, NC 2008 CertificateHunter Huss High School Gastonia, NC Diploma
James Brown, Alan Cook, Mark Gulley, David Schenck, Ron Patton, Sharon Bragg, Michelle Harris, E Wasson, Rusty Frisinger, Lamelia Miles, Kelly White, Dianna Mcdaniel
Biography:
I have been divorced for about 16 years but Jason, my ex is my best friend. We have...