Axa Equitable Mar 2013 - Jan 2020
Quality Control Analyst
Canon Business Process Services Jun 2012 - Feb 2013
Receptionist and Mailroom
T-Mobile Oct 2008 - Dec 2009
Financial Care Representative
Capital One Jun 1, 2005 - Oct 31, 2007
Risk Assessment Associate
Publix Super Markets Jun 2003 - May 2005
Head Cashier
Education:
Hillsborough Community College 2016 - 2017
Associates, Associate of Arts
Hillsborough Community College 2004 - 2006
Associates, Associate of Arts, Liberal Arts
Hillsborough Senior High School 2004
Hillsborough High School 2001 - 2004
Emerson High School 2000 - 2001
Skills:
Customer Service Microsoft Office Microsoft Excel Call Centers Leadership Powerpoint Outlook Data Entry Social Networking Insurance Sales Customer Satisfaction Microsoft Word Microsoft Outlook Call Center Team Leadership Telephone Skills Spanish Management Peoplesoft Access Training Marketing Strategy Marketing Salesforce.com Time Management Recruiting Research Process Improvement Analysis
Nov 2012 to 2000 Customer Service RepresentativeMotor Vehicle Commission
Customer Service InternSuperior Court of New Jersey Hackensack, NJ Jun 2012 to Aug 2012 Pre-Law InternMulkay & Rendo Attorneys at Law North Bergen, NJ Nov 2011 to Jan 2012 Clerical Intern
Education:
Fairleigh Dickinson University Teaneck, NJ May 2014 Masters of Arts in Criminal JusticeFairleigh Dickinson University Teaneck, NJ Feb 2013 Bachelor of Arts in Criminal Justice
May 2012 to Present Receptionist/Mailroom clerkSwiss Post Solutions New York, NY Sep 2010 to May 2012 Receptionist/Mail ClerkEaston Personnel Lyndhurst, NJ Jun 2010 to Sep 2010 Customer Service RepNisi Restaurant Englewood, NJ 2010 to Jan 2010 HostessT-Mobile USA Inc Tampa, FL Oct 2008 to Dec 2009 Financial Care RepresentativeAgency of Int'l Investigations Tampa, FL Jul 2006 to Sep 2008 Office Manager/Personal Assistant
Education:
Hillsborough Community College Tampa, FL 2004 to 2006 Diploma
Skills:
Time management, strong interpersonal skills, 60 wpm, bi-lingual Spanish and English, PC literate, MS office expert, Quickbooks
OCE Business Services Ridgefield Park, NJ Jun 2012 to Jan 2013 Receptionist /Mail ClerkSwiss Post Solutions New York, NY Sep 2010 to May 2012 Receptionist/TempEaston Personnel Lyndhurst, NJ Jun 2010 to Sep 2010 Customer Service Representative/TempNisi Restaurant Englewood, NJ Jan 2010 to Jun 2010 HostessT-Mobile USA Inc Tampa, FL Oct 2008 to Dec 2009 Financial Care RepresentativeAgency of Int'l Investigations Tampa, FL Jul 2006 to Sep 2008 Office Manager/Personal Assistant
Education:
Hillsborough Community College Tampa, FL Aug 2004 to May 2006 Business AdministrationHillsborough Senior High School Tampa, FL Aug 2000 to May 2004 High School Diploma