Have empathy for the customers situation • has a pleasant friendly style • is able to communicate clearly. Proficie... • Excel 2003 • and Novell • type 50wpm • highly motivated individual with outstan... • flexible to change • ability to work independently and value ...
Oct 2012 to Nov 2012 Election Clerical AssistantQuicken Loan
Mar 2012 to May 2012 Claims Relationship Specialist-AssignmentCity of Detroit Detroit, MI Dec 2011 to May 2012 Customer Service/ClericalAditya Birla Minacs Farmington Hills, MI Jan 2010 to Jun 2010 Customer Service Level lllMCA Mortgage Southfield, MI Oct 1996 to Dec 1999 Administrative AssistantFlagstar Bank Farmington Hills, MI May 1994 to Oct 1996 Customer Service/Escrow ClerkMeijer, Inc Sandusky, OH May 1993 to Nov 1994 Office Manager Trainee
Education:
Southeastern High School Detroit, MI Diploma
Skills:
Have empathy for the customers situation, has a pleasant friendly style, is able to communicate clearly. Proficient in Microsoft Word 2003, Excel 2003, and Novell, type 50wpm, highly motivated individual with outstanding Customer Service and interpersonal skills, flexible to change, ability to work independently and value teamwork. Call Center/inbound and outbound calls. Retail Exp
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