Anthony Labate

Desktop Support Specialist And Asset

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Location:

Raleigh, NC

Industry:

Information Technology And Services

Work:

Unc Health Care
Desktop Support Specialist and Asset Management
Teksystems
Desktop Support Analyst
Hcl Technologies Oct 2016 - Feb 2017
Helpdesk Analyst
Alphanumeric Systems Oct 1, 2015 - Sep 2016
Deployment Technician
Apex Systems Oct 2014 - Aug 2015
Deployment Technician

Skills:

Leadership
Training
Microsoft Office
Windows
Security
Team Leadership
Time Management
Networking
System Administration
Comptia A+
Business Analysis
Computer Repair
Customer Service
System Deployment
Troubleshooting
Integration
Virtualbox
Asset Management
Project Planning
Project Management
Business Process Improvement
Windows 10

Languages:

English

Certifications:

Comptia A Ce
Comptia Network Ce
Mta: Windows Operating System Fundamentals
Mta: Networking Fundamentals
Mta: Security Fundamentals
Mta: Windows Server Administration Fundamentals
Comptia A Ce
Comptia Network Ce
Comptia
Microsoft

Senior Manager, Euc

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Location:

516 Eno Dr, Holly Springs, NC

Industry:

Information Technology And Services

Work:

Worksmart Jul 2017 - Mar 2018
Service Support Director
Hcl Technologies Jun 30, 2015 - Jul 31, 2017
Service Desk Operations Manager
Hcl Technologies Jun 30, 2015 - Jul 31, 2017
Senior Manager, Euc
Memorial Health Mar 2012 - May 2015
Manager, Support One
Hewlett-Packard Aug 2008 - Aug 2011
Call Center Manager

Education:

University of Miami 1992 - 1994
Masters, Management University of Bridgeport
Bachelors, Bachelor of Science, Marketing

Skills:

Team Building
Customer Relations
Customer Service
Coaching
Customer Satisfaction
Microsoft Office
Process Improvement
Budgeting
People Management
Outsourcing
Hiring
Customer Experience
Workforce Management
Team Management
Performance Management
Call Center
Call Centers
Management
Budgets
Crm
Leadership
Program Management
Project Management
Software Documentation
Team Leadership
Vendor Management
Healthcare Information Technology
Troubleshooting
It Strategy
It Service Management
Business Process Improvement
Customer Relationship Management

Certifications:

Itil V3 Foundations