Intercloud Systems Inc. Nov 2016 - May 2017
Technical Support Engineer - Noc
Rje Telecom Apr 2007 - Apr 2008
Project Manager
American Communications Industries Inc. Jun 2006 - Dec 2006
Convergence Specialist
Maron Structure Technologies Mar 2005 - Mar 2006
Telephony Engineer
Avaya Jan 1997 - Jan 2005
Telecommunications Engineer
Education:
Avaya University 2006 - 2015
Loop Community College 1989
City Colleges of Chicago - Wilbur Wright College 1987 - 1989
Msta Business College 1984 - 1985
Dunbar Vocational High School 1978 - 1982
Skills:
Microsoft Office Customer Service Microsoft Excel Leadership Microsoft Word Powerpoint Social Media Marketing Avaya Products Avaya Ip Telephony Project Management Telecommunications Microsoft Outlook Microsoft Powerpoint Voip Protocols Sip Private Branch Exchange Internet Protocol Suite Tdm T1 Office Administration Data Entry Data Analysis Computer Hardware Information Technology Linux Network Administration Virtual Private Network Voice Over Ip Program Management Problem Solving Troubleshooting Technical Support Vendor Management Windows Wireless Technologies Windows 7 Windows Xp Networking Administrative Assistance