Concentrix Solutions
Technical Support Level 1
Pole To Win International Nov 2013 - Jul 2015
Helpdesk Support
Baltimore City Community College Aug 2013 - Oct 2013
Lab Assitant
Education:
Baltimore City Community College 2013 - 2015
Associates, Computer Information Systems
Skills:
Computer Hardware Customer Service Help Desk Support Microsoft Office Quality Assurance Technical Support Hardware Computers Solid Computer Skills Graphic Design Data Entry Supervising Phone Etiquette Printers Public Speaking Team Leadership Windows Server Training Printer Support Active Directory Microsoft Word Strategic Planning Windows Computer Information Systems Adobe Design Programs Ticketing Systems Escalation Escalation Process Zendesk Python Python Programming Java Programming Core Java
Data Entry Microsoft Office Recruiting Computer Hardware Troubleshooting Internet Troubleshooting Network Troubleshooting Resume Writing Cover Letters Customer Service Technical Support Recruitment Advertising
Antonio Sharp (1995-1999), Wayne Merritt (1970-1975), Xavier Starks (2004-2005), Sean Mai (2006-2007), Keith Dickerson (1992-1996), Sheryl Chopp (1972-1976)