Partech, Inc.
Senior Customer Engineer
Partech, Inc. Feb 2017 - Aug 2017
Associate Customer Engineer
Vmware May 2013 - Mar 2016
Client Experience Specialist and Account Manager
Vmware Feb 2012 - May 2013
Federal Product Licensing Specialist
Policy Studies Sep 2007 - Feb 2012
Senior It Helpdesk Csr
Education:
El Paso Community College 1998 - 2001
Associates, Mathematics, Computer Science
Irvin High School 1993 - 1997
Skills:
Self Management Post Sales Support Customer Retention Account Management Renewals Leadership Team Building Employee Training Customer Experience Subject Matter Experts Customer Service Salesforce.com Administration Self Learning Microsoft Office Crm Databases It Service Management Citrix Metaframe Active Directory Experience Management Cloud Computing Crm Networking Integration Windows 7 Troubleshooting Saas Java Sql Iaas Cloud Computing Iaas Daas Lan Wan Virtual Private Network Remote Desktop Protocol Internet Protocol Suite