Araceli Jimenez

Araceli Jimenez

Project It Delivery Analyst

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Location:

Dallas, TX

Industry:

Food Production

Work:

PepsiCo, Inc. - Dallas/Fort Worth Area since Aug 2010
Service Mgmt Assistant Analyst
PepsiAmericas, Inc. - Schaumburg, IL Aug 2001 - Aug 2010
Technical Support
Fashion Bug - Merrionette Park, IL Dec 2008 - Jan 2009
Assistant Store Manager
CCC Information Services, Inc. Dec 2000 - Aug 2001
Support Desk Analyst
Keebler Company - Elmhurst, IL Jun 1999 - Dec 2000
Support Desk Technician

Education:

Skills:

Project Development and Implementation
Training and Development
Writing and Editing
Supervision and Training
Customer Service and Support of Information Technology
Management
Cross Functional Team Leadership
Software Documentation
Troubleshooting
Process Improvement
Analysis
Training
Customer Satisfaction
Employee Training
Leadership
Project Planning
Help Desk Support
Technical Support

Interests:

Power Lifting
Canoeing
Yoga
Running
Traveling and Overall Just Playing Hard
Trail Hiking
Bargain Hunting
Movie Critiquing
Crossfit

Languages:

English
Spanish

Awards:

DFW HDI Analyst of the Year Nominee
PepsiCo, Inc.
Recognized and nominated for the HDI Analyst of the Year award for outstanding performance in the help desk and suppor6t service industry by going above and beyond the call of duty.
Employee of the Quarter
PepsiAmericas, Inc
The only recognized technical support team member as Employee of the Quarter for flexibility to meet demanding schedule needs of all rollouts deployed and constant high performance marks in first contact resolution and call volume.

Araceli Jimenez

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Industry:

Medical Practice

Work:

Araceli Jimenez

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Araceli Jimenez

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Araceli Jimenez

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Araceli Jimenez

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Araceli Jimenez

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Location:

United States

Araceli Jimenez

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Location:

United States