Bilingual; Personable professional whose... • Excel • and PowerPoint • CBMS and Internet. Organizational skill... • use of judgment and ability to solve pro... • critical thinking • and planning. Multi-Tasking/ Dependable • responsible contributor with committed t...
Sep 2013 to 2000 ParaprofessionalACS, A Xerox Company, 518 17th St. Suite 400 Denver, CO Aug 2008 to Dec 2012 Bilingual Quality Assurance and Appeals CoordinatorConvergys, 12025 E 45th Ave Denver, CO Jul 2005 to Aug 2008 Customer Care Specialist - Support Services AgentWells Fargo Bank, 1050 17th St Ste 100 Denver, CO Aug 2000 to Sep 2004 Banking Teller Supervisor
Skills:
Bilingual; Personable professional whose strengths include cultural sensitivity and an ability to build rapport with a diverse workforce in multicultural settings. Proficient with Microsoft Word, Excel, and PowerPoint, CBMS and Internet. Organizational skills and customer service orientation. Strong verbal and personal communication skills. Adaptability and ability to work under pressure. Problem analysis, use of judgment and ability to solve problems efficiently. Decision making, critical thinking, and planning. Multi-Tasking/ Dependable, responsible contributor with committed to excellence and success.
Eastman Avenue Elementary School Los Angeles CA 1977-1982, Pio Pico Elementary School Pico Rivera CA 1982-1982, Drew Junior High School Los Angeles CA 1984-1985