Time Warner Inc. Apr 2015 - Feb 2016
Project Manager, It Technician Gov and App Arch
Time Warner Cable Apr 2015 - Feb 2016
Director, It Client Technologies
Time Warner Cable Jun 2006 - May 2015
Supervisor, It Service Desk - Global Technology Services
Time Warner Inc. Apr 2008 - May 2010
Senior Analyst, It Service Desk
Turner (Turner Broadcasting System, Inc) Jun 2006 - Apr 2008
Production Support Specialist, Client Services
Education:
Cuny New York City College of Technology 1998 - 2003
Bachelors, Computer Information Systems
Skills:
Technical Support Troubleshooting Servers Networking Management Microsoft Exchange Project Management Hardware Help Desk Support It Operations End User Training Software Installation Customer Service Operating Systems Windows Computer Hardware Access Visio Service Desk Management Active Directory Vmware Service Desk Laptops Microsoft Access Windows Xp Blackberry Enterprise Server Citrix Windows 7 Vpn Desktop Computers Antivirus Team Building
Interests:
New Technologies Networking Reading and Music
Languages:
Spanish Italian
Certifications:
Agile Project Management With Microsoft Project Transitioning From Waterfall To Agile Project Management License Af0748 License 6E4Be9
Sales Associate/Customer ServiceXerox Newark, NJ Jan 2015 to Feb 2015 Customer Service RepresentativeSensory Kids LLc Jersey City, NJ Aug 2012 to Oct 2012 Sensory Kids LLCAlcan Packaging PR, Inc Cayey, Puerto Rico, US Mar 2002 to Dec 2007 Office ClerkPodiatry Center Inc Santurce, PR Aug 2001 to Feb 2002 Medical office cleark, billing and receptionistDoctor Isabel Banuchi Hato Rey, PR Nov 2000 to Jan 2001 Medical Office ReceptionistFirst Hospital Panamericano Cidra, Puerto Rico, US Jun 1998 to Jun 1998 ReceptionistNancy Reyes, Esq Cidra, Puerto Rico, US Jun 1996 to Dec 1996 Legal SecretaryVerdiramo & Verdiramo, Esqs Jersey City, NJ Jun 1990 to Jun 1992 Legal Secretary
Education:
Everest Online University Jersey City, NJ 2007 to 2000 Medical Office AdministratorInstitute of Business & Technology Jersey City, NJ 1990
Name / Title
Company / Classification
Phones & Addresses
Aracelis Gonzalez Branch Manager
Darien Rowayton Bank Financial Services · National Commercial Bank
1001 Post Rd, Darien, CT 06820 PO Box 1045, Darien, CT 06820 2036563500, 2036620337