Unitedhealth Group Jun 2010 - Jun 2016
Care Management Associate
Unitedhealth Group Jun 2010 - Jun 2016
Senior Recovery Resolution Representative at Optum
Cigna Dec 2009 - Jun 2010
Customer Service Representative
Education:
Ashworth College 2015 - 2016
Associates, Associate of Arts
Ashworth College 2014 - 2014
Nashville State Community College 2003 - 2005
Associates, Associate of Arts
Stratford Comp High School
Nashville State Community College
Skills:
Medicare Healthcare Medicaid Cpt Icd 9 Healthcare Management Disease Management Medical Terminology Managed Care Medical Billing Hipaa Ppo Process Improvement Customer Service Icd 10
Jun 2010 to 2000 Case Management Associate (CMA) / Subject Matters Expert (SME)CIGNA Nashville, TN Dec 2009 to Jun 2010 Customer ServiceDish Network Nashville, TN Mar 2007 to Dec 2009 Customer Service/ Lead DispatchDirecTV Nashville, TN Sep 2004 to Sep 2006 Customer Service/ Lead Dispatcher
Education:
Ashworth College 2014 to 2014 Under Graduate Certificate in Healthcare ManagementNashville State Community College 2003 to 2005 AAS in Computer InformationStratford Comprehensive High School 1999 to 2003