5965 Grand Pavilion Way UNIT 109, Alexandria, VA 22303
Key West, FL
Work
Company:
U.s. army
Mar 2010
Position:
Information technology specialist & help desk supervisor
Education
School / High School:
School of Information Technology- Fort Gordon, GA
2009
Skills
Help Desk Support • Information Technology • Customer Service • Technical Support • Computer Hardware • System Administration • Computer/Network Security • Customer Needs Assessment • Digital Messaging Systems • Cisco Technology • On Site Technical Support • Desktop Support • Troubleshooting/Problem Solving • End User Support • Help Desk Procedures • Customer Service Management • Active Directory Experience • Help Desk Implementation • Windows Remote Desktop • Linux Desktop • Computer Software Training • It Security Operations • Computer Information Systems
Ironbrick Oct 2019 - Jan 2020
System Engineer
Cloud Lake Technology Oct 2018 - Oct 2019
System Administrator
United States Army Reserve Oct 2018 - Oct 2019
It Technician and Support Specialist
Education:
University of Phoenix 2011 - 2015
Bachelors, Bachelor of Science
Frank H Peterson High School 2004 - 2009
Skills:
Help Desk Support Information Technology Customer Service Technical Support Computer Hardware System Administration Computer/Network Security Customer Needs Assessment Digital Messaging Systems Cisco Technology On Site Technical Support Desktop Support Troubleshooting/Problem Solving End User Support Help Desk Procedures Customer Service Management Active Directory Experience Help Desk Implementation Windows Remote Desktop Linux Desktop Computer Software Training It Security Operations Computer Information Systems