Nov 2014 to 2000 Reimbursement CounselorWells Fargo National Bank/Wells Fargo Customer Connection
Oct 2011 to 2000 Provide quality customer service by answering inbound calls in from Wells FargoSprint Charlotte, NC Mar 2008 to Nov 2010 Connextions/Sprint-E-care Team Leader & Chat AgentGeneral Motors Charlotte, NC Jul 2007 to Mar 2008 Convergys/General Motors-Subscriber & Welcome Call AdvisorAllstate Insurance Company Charlotte, NC Sep 2002 to Dec 2004 Customer Report Administrator
Education:
Fayetteville State University Fayetteville, NC 1999 Bachelor of Science in PsychologyParalegal Technology Central Piedmont Community College Charlotte Charlotte, NC Associate