Dr. Khanna graduated from the Univ Coll of Med Sciences, Delhi Univ, New Delhi, Delhi, India in 2000. He works in Charlotte, NC and specializes in Gastroenterology and Hepatology. Dr. Khanna is affiliated with Novant Health Presbyterian Medical Center.
Delhi Call Center
Sales Manager
Delhi Call Center
Team Leader
Education:
Delhi University 1999
Bachelor of Commerce, Bachelors
Skills:
Mathematics Team Building Call Center Insurance Soft Skills Sales Computing Cost Contractual Obligations Identify Trends Structure Utilities Employee Relations Third Party Delhi Travel Management Design Financial Statements Data Transformation Outsourcing Work Processes Crm Sop Row Powerpoint Accounting Personal Development Human Resources Oracle Application Express Detail Oriented Customer Satisfaction Telecommunications Business Services Key Metrics Performance Appraisal Voice Team Management Reports Workforce Management Talent Management Process Migration Strategies Operations Management Microsoft Excel Transportation Risk Management Policy Customer Service Sla Steady State Transitions Operational Excellence Documentation Project Management Conflict Resolution Transition Management Call Centers Service Delivery Complex Transactions Hardware Process Simulation P&C Employee Engagement Onshore Csat New Delhi Business Development Business Analysis Process Excellence Resource Management Offshoring Sales Management Operations Stage Change Management Business Intelligence Project Planning Project Business Process Improvement Contractual Agreements Measurements Re Engineering Process Management Data Migration Presentations Counties Responsibility Process Consulting Customer Experience Six Sigma Hris Bpo Banking Obtain Personnel Management Itil P&C Insurance Tax Business Process Re Engineering Mortgage Lending Vendor Management Process Improvement Sas Financial Services Compliance Underwriting Boundaries Business Planning Relationship Building Microsoft Word India Rate Business Process Invoicing Financial Transactions Problem Solving Operations Processes Mis Floor Management Dash Performance Management
Apr 2012 to 2000 Underwriting ScreenerAffiliated Computer Services Inc Cary, NC Sep 2011 to Apr 2012 Customer Service Representative - Group LeadEXL Service.com (India) Pvt. Ltd New Delhi, Delhi Aug 2004 to Nov 2010 Transition ManagerDelhi Call Center New Delhi, Delhi Nov 2002 to Nov 2003 Sales ManagerMinerva Telelinks New Delhi, Delhi Jul 2001 to Oct 2002 Team Leader
Education:
Delhi University Delhi, Delhi 1999 Bachelors of Commerce in Accountancy/Mathematics