Performance Management • Leadership • Training • Leadership Development • Management • Employee Training • Team Building • Process Improvement • Instructional Design • Onboarding • Training Delivery • Change Management • Organizational Development • Program Management • Needs Analysis • Organizational Effectiveness • Business Process Improvement • Working With Clients • Project Management • Team Management • Addie • Adult Learning Methodologies • Team Leadership • Camtasia • Diversity • Captivate • Behavioral Interviewing • New Hire Orientations • Customer Service • E Learning • Interviewing • Time Management • Business Writing • Presentation Skills • Organizational Psychology • Staff Training • Coaching • Career Development • Delegation • Training and Development • Cognition
Gm Financial
Its Training and Communications Senior Consultant
Pennymac Loan Services, Llc
Training Manager; Mortgage Operations at Pennymac Loan Services, Llc
Compucom Jun 2012 - Dec 2014
Training Manager
Jpmorgan Chase & Co. Apr 2011 - Jun 2012
Loss Mitigation Manager
Jpmorgan Chase & Co. Sep 2008 - Apr 2011
Organizational Development Manager
Education:
Spelman College 1994 - 1997
Bachelors, Bachelor of Science, Mathematics
Texas Woman's University
University of Texas at
Master of Science, Masters, Human Resource Management
Skills:
Performance Management Leadership Training Leadership Development Management Employee Training Team Building Process Improvement Instructional Design Onboarding Training Delivery Change Management Organizational Development Program Management Needs Analysis Organizational Effectiveness Business Process Improvement Working With Clients Project Management Team Management Addie Adult Learning Methodologies Team Leadership Camtasia Diversity Captivate Behavioral Interviewing New Hire Orientations Customer Service E Learning Interviewing Time Management Business Writing Presentation Skills Organizational Psychology Staff Training Coaching Career Development Delegation Training and Development Cognition
Sep 2008 to Present LM Supervisor/Training OfficerCompuCom
TrainingCountrywide Financial Corporation Fort Worth, TX Sep 2005 to Sep 2008 Trainer IIINimitz High School Irving, TX Aug 2002 to Jun 2003 Math InstructorCummings High School Burlington, NC Aug 2000 to May 2002 Math InstructorFirst North American National Bank Kennesaw, GA Jul 1997 to Jul 2000 Staffing and Forecasting Specialist-Staffing Team Supervisor
Education:
University of Texas at Arlington Arlington, TX 2011 M.S. in Human Resource ManagementTexas Woman's University Denton, TX PhD in Counseling PsychologySpelman College Atlanta, GA B.S. in Mathematics