Zayo Group
Dedicated Customer Success Manager
Centurylink Mar 2003 - Jun 2019
Senior Provisioning, Customer Care Manager
Education:
University of Phoenix 1999 - 2001
Bachelors, Bachelor of Science, Business Administration, Management, Business Management
Skills:
Customer Experience Hiring Contact Centers Inside Sales Training Employee Training Troubleshooting Problem Solving Post Sales Support Sales Order Processing Billing and Collections Account Management Critical Thinking Continuous Process Improvement Lean Process Improvement Saap Software As A Service Platform As A Service Call Center Or Help Desk Or Customer Service