Technical IT Analyst at Exelon, Telephony Engineer / Business Analyst at CSC
Location:
Mount Prospect, Illinois
Industry:
Information Technology and Services
Work:
Exelon - Mt. Prospect / Joliet since Apr 2013
Technical IT Analyst
CSC since Apr 2008
Telephony Engineer / Business Analyst
American Academy of Pediatrics Mar 1999 - Apr 2008
Technical Specialist
Peapod 1996 - 1999
Technology Leader
Newark Electronics 1989 - 1996
Telecommunications Analyst
Education:
mather
Roosevelt University
St Joseph Hospital
Oakton Community College
Skills:
Vendor Management Business Analysis Telephony Blood Bank Avaya Communication Manager Avaya Site Administration Avaya IP Telephony Call Centers VoIP Call Center Telecommunications Avaya Program Management IVR
Certifications:
CCNA certified in 2003 but is currently expired., Took CCNA while I worked at AAP to increase my knowledge of Data and VoIP Avaya ACIS & ACSS Certified, Currently studying various aspects of Avaya Technology
Michael Nevils (1991-1995), Ronald Reed (1956-1960), Brooke Boyer (1999-2003), Barbara Kulp (1957-1961), Helen Kilmer (1951-1955), Barbara Hess (1955-1958)