Jun 2013 to 2000 Call Center Contact RepresentativeSterling Commerce Ann Arbor, MI Feb 1998 to Mar 2009 Solutions Support AnalystKelly Technical Services/Ford Motor Company Dearborn, MI Jan 1997 to Feb 1998 EDI CoordinatorTelcom Network Systems Ann Arbor, MI Apr 1994 to Jan 1997 Customer Support Supervisor
Education:
Davenport University Grand Rapids, MI 2001 B.B.A. in Computer Information Systems
Sterling Commerce New Orleans, LA Feb 1998 to Mar 2009 Senior Software Product Solutions AnalystKelly Technical Services Dearborn, MI Jan 1997 to Feb 1998 EDI Launch CoordinatorTelcom Network Systems Ann Arbor, MI Apr 1994 to Jan 1997 Customer Support Supervisor
Education:
Davenport University Dearborn, MI Jan 2001 B.B.A. in Computer Information Systems Web Developement Graduated High Honors
Skills:
Excellent organizational and communication skills, excellent problem solving skills, personable, team player, detail oriented.
Appeals & Appellate Business Law Energy, Oil and Gas Insurance Defense Personal Injury Products Liability Appeals Car Accidents Energy, Telecommunications and Utilities General Civil Insurance Bad Faith Litigation