Senior Customer Service Manager at Vangent, Call Center Manager at Vangent, Inc.
Location:
Corbin, Kentucky
Industry:
Government Relations
Work:
Vangent since May 2008
Senior Customer Service Manager
Vangent, Inc. since 2005
Call Center Manager
Education:
Eastern Kentucky University
Skills:
Call Center Workforce Management Avaya Process Improvement Customer Satisfaction Operations Management Outsourcing Team Leadership Program Management Call Center Development Customer Service Call Centers Leadership Management Customer Experience Quality Assurance
Speaker Coordinator at Know Thyself Center, Quantum Biofeedback Practioner at Lifeline N-R-Getics
Location:
Austin, Texas Area
Industry:
Health, Wellness and Fitness
Work:
Know Thyself Center since Jun 2010
Speaker Coordinator
Lifeline N-R-Getics since May 2007
Quantum Biofeedback Practioner
Marshall Gas Controls 1994 - 2003
Technical Administrator
Education:
University of Houston 1974 - 1975
Certification, Quantum Biofeedback, Herbology, Yoga