Directv Feb 2007 - Feb 2009
Retention Specialist
Investment Homes Unlimited Apr 2003 - Dec 2006
Administrative Assistant
West Corp Jan 2001 - Mar 2003
Customer Service Representative
Unitedhealth Group Jan 2001 - Mar 2003
Claims Research Specialist
Education:
J F Drake State Tech
Skills:
Data Entry Customer Service Customer Retention Microsoft Office Call Center Customer Satisfaction Microsoft Excel Powerpoint Microsoft Word Account Management Customer Experience Leadership Administrative Assistants Retail 10 Key Negotiation Fax Outstanding Interpersonal Communication Skills Conflict Resolution Office Management Office Administration Front Office Communication Military Experience Nursing Outlook Windows Administrative Assistance Call Centers
Interests:
Children Civil Rights and Social Action Disaster and Humanitarian Relief Human Rights Health