Bright House Networks Dec 2016 - Apr 2017
Service Delivery Supervisor
Bright House Networks Sep 2014 - Dec 2016
Supervisor, Business Solutions Service Implementation
Bright House Networks May 2005 - Sep 2014
Pac Voice Services Lead
Bright House Networks Nov 2001 - Dec 2004
Dispatcher
Bright House Networks May 2001 - Nov 2001
Customer Care Representative
Education:
Cuny New York City College of Technology
Skills:
Telecommunications Voip Wireless Ip Telephony Ethernet Fiber Optics Call Centers Broadband Optical Fiber Managed Services Network Design Dwdm Computer Network Operations Customer Service Account Management Troubleshooting Leadership Team Leadership Microsoft Office Customer Satisfaction Training Voice Over Ip Wireless Technologies Internet Protocol