Benjamin E Ross

US Patent:

20200012720, Jan 9, 2020

Filed:

Sep 28, 2017

Appl. No.:

16/337830

Inventors:

- Mountain View CA, US
Benjamin Ross - New York NY, US
David Eisenberg - New York NY, US
Raj Agarwal - Fremont CA, US

International Classification:

G06F 17/27
G06F 16/31

Abstract:

Systems and methods for annotating conversations between a user and an electronic assistant in a hierarchical manner are disclosed. An example system includes a data store of hierarchical annotation records. The hierarchical annotation records include root records and non-root records. Each root record has a conversation identifier and an annotation identifier. Each non-root record includes an annotation identifier and a parent identifier, the parent identifier being an annotation identifier of another record. At least some of the non-root records further include an annotation tag. The system generates a first new root record and first non-root records for an input dialog act and generates a second new root record and second non-root records for an output dialog act that is responsive to the input dialog act. At least one of the second non-root records includes an annotation tag linking back to a record of the first non-root records.