Enterprise Holdings May 2003 - Mar 2014
Systems Administrator
Enterprise Holdings May 2003 - Mar 2014
Service Management Analyst
Progressive Insurance May 1997 - May 2003
Software Administrator
Education:
Cuyahoga Community College 1995 - 1997
Associates
Cuyahoga Community College
Skills:
Disaster Recovery Windows Server Itil Servers It Service Management It Management Service Management Incident Management Process Improvement Software Documentation Business Analysis Visio Team Building Sdlc Troubleshooting Customer Service