Cx Media
Owner
Impact 21 Jul 2016 - May 2018
Business Analyst
Horizon River Jul 2016 - May 2018
Service Delivery Process Manager
University of Kentucky Apr 2012 - Jun 2016
Ukat Service Desk Supervisor and Project Manager
Kentucky Trade Computer Services Jul 2006 - Apr 2012
Manager and Technician
Education:
Georgia Southwestern State University 2000 - 2004
Bachelors, Computer Information Systems
Skills:
Microsoft Office Troubleshooting Higher Education Network Administration Project Management Sales Social Media Process Improvement It Service Management Software Documentation Customer Service Team Leadership Leadership Management System Administration Training Itil Technical Support Team Building Servers Telecommunications Security Business Process Improvement