Billy Wayne Turner

Billy Turner Archdale, NC

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Work:

The Computer Merchant/ VF
Greensboro, NC
Nov 2012 to Dec 2012
Desktop Support Specialist/ Contract ISA/ATENA
High Point, NC
Mar 2012 to May 2012
Desktop Support Specialist/Contract Technology Plus
Kannapolis, NC
Jul 2009 to Oct 2010
Field Service Technician Home Computer Solutions
Concord, NC
Nov 2007 to Jul 2009
Field Service Technician Manager Connextions
Concord, NC
Feb 2008 to Oct 2008
IT Tech Support United States Army

Mar 1997 to Sep 2007
Section Sergeant

Education:

ECPI University
Greensboro, NC
2012 to 2013
BS in Network and Security Management ECPI University
Greensboro, NC
2009 to 2012
AS in Networking and Security Management

Skills:

TECHNICAL SKILLS Networking TCP/IP, OSI, LAN, WAN, Cisco Routers, DNS, DHCP Familiar with various media types, appropriate topologies for token ring and Ethernet networks, transport protocols, and connectivity devices Conduct basic troubleshooting methodologies to identify and resolve common network connectivity and performance problems Operating Systems/Servers DOS, Windows 98, NT, 2000, XP, 7, Windows Server 2000, 2003 Server, Exchange 2003, Linux/Unix, Apache Server Install and manage domains, users and groups in Active Directory Microsoft Office Applications Word, Excel, PowerPoint, Access, Outlook, lotus Internet Plan, install and maintain and Internet Web Server using IIS 6, post and manage web pages on the server using FTP Programming and Logic Perform basic and advanced Windows administration with VBScript; manage file systems and folders HTML Basic knowledge of web page design Network Security, Defense and Countermeasures Secure Windows and Linux computers, install firewalls, use standard security and intrusion tools to develop, test, and implement security policies, resolve critical issues and analyze security using MBSA, locate open ports using shields up, identify processes using open ports, prevent network attacks, create router security using Access Control Lists TCP/IP for Intrusion Detection Analyze web traffic using TCPdump for Linux and Windump for Windows Administration Manage user, computer, group accounts, access to network resources by setting up and managing policies, users and group permissions Email Services Configure, install and maintain mail exchange server, configure mailboxes and connectivity to various mail systems Computer and Peripherals Build and repair computers, install and upgrade peripherals, troubleshoot hardware and software