Bonnie Ray

US Patent:

7870047, Jan 11, 2011

Filed:

Sep 17, 2004

Appl. No.:

10/942805

Inventors:

Aleksandra Mojsilovic - New York NY, US
Bonnie Kathryn Ray - South Nyack NY, US
Craig F. Schreiber - Bedford Hills NY, US
Valerie C. Wiggins - Hopewell Junction NY, US

Assignee:

International Business Machines Corporation - Armonk NY

International Classification:

G06Q 40/00

US Classification:

705 35, 705 38, 705 36 R

Abstract:

A system (and method, and method for deploying computing infrastructure) for identifying a customer at risk of revenue change (e. g. , revenue loss or revenue gain) including computing a risk score based on a plurality of risk factors associated with the customer.

US Patent:

8027870, Sep 27, 2011

Filed:

Jan 3, 2007

Appl. No.:

11/619566

Inventors:

Bonnie K. Ray - Nyack NY, US
Mary E. Helander - North White Plains NY, US
Richard C. Henderson - Germantown TN, US

Assignee:

International Business Machines Corporation - Armonk NY

International Classification:

G06Q 10/00

US Classification:

705 739, 705 738

Abstract:

A method, framework, and system for providing formalized Information Technology (IT) business decision making, which includes determining a relationship between at least one Information Technology (IT) environmental element and at least one Information Technology (IT) performance metric, and determining a business value based on the at least one Information Technology (IT) environmental element and the at least one Information Technology (IT) performance metric to optimize an Information Technology (IT) business decision based on at least one predetermined business objective. The at least one predetermined business objective is based on a set of system constraints.

US Patent:

8037000, Oct 11, 2011

Filed:

Mar 13, 2008

Appl. No.:

12/047385

Inventors:

Robert M. Delmonico - White Plains NY, US
Tamir Klinger - Brooklyn NY, US
Bonnie Kathryn Ray - South Nyack NY, US
Padmanabhan Santhanam - Yorktown Heights NY, US
Clay Edwin Williams - New York NY, US

Assignee:

International Business Machines Corporation - Armonk NY

International Classification:

G06F 17/00
G06N 5/00

US Classification:

706 45, 706 46, 706 47, 706 52, 706 62

Abstract:

Systems and methods are provided to produce natural language interpretations of analytic operations in an automated manner, by associating with each analytic procedure a set of parameters that determine the interpretation of the resulting analysis.

US Patent:

8478629, Jul 2, 2013

Filed:

Jul 14, 2010

Appl. No.:

12/836232

Inventors:

Chidanand V. Apte - Chappaqua NY, US
Eric W. Cope - Langnau am Albis, CH
Lea A. Deleris - Scarsdale NY, US
Shubir Kapoor - Shrub Oak NY, US
Kevin P. McAuliffe - Cortlandt Manor NY, US
Bonnie K. Ray - Nyack NY, US

Assignee:

International Business Machines Corporation - Armonk NY

International Classification:

G06Q 10/00

US Classification:

705 728, 703 2, 703 6, 703 22, 703 23, 705 712, 707736, 707758

Abstract:

A method and system for collaboratively managing risk is presented. In one embodiment the method comprises analyzing a node in a risk network when an output of said node violates a control limit, identifying a cause of said violation of said control limit, creating a mitigation action in response to said node violating said control limit, performing said mitigation action, said mitigation action having an influence on said output of said node, and measuring said output of said node to determine effectiveness of said mitigation action on said node, wherein a program using a processor unit executes one or more of said analyzing, identifying, creating, performing and measuring steps.

US Patent:

20040186685, Sep 23, 2004

Filed:

Mar 21, 2003

Appl. No.:

10/392984

Inventors:

Xin Guo - Mt. Kisco NY, US
Bonnie Ray - South Nyack NY, US

Assignee:

International Business Machines Corporation - Armonk NY

International Classification:

G06F017/18

US Classification:

702/181000

Abstract:

A method (and structure) of optimizing a sampling period for a system having at least one measurable system parameter z, includes calculating a probability distribution function f(T). The time Tis a first time that the measurable system parameter z will reach a predetermined system threshold x, given level z.

US Patent:

20070094061, Apr 26, 2007

Filed:

Oct 12, 2005

Appl. No.:

11/247197

Inventors:

Jianying Hu - Bronx NY, US
Bonnie Ray - Nyack NY, US

International Classification:

G06F 9/46

US Classification:

705008000

Abstract:

A method and system for predicting resource requirements of a current service engagement by modeling records of past service engagements to create and classify templates of service resource usage. This is done by clustering past engagements into groups having similar time series requirements for service resources. A service resource template for the current service engagement is generated from a classified template by using characteristics of the current service engagement to select a group of which the current service engagement is a likely member. The corresponding template is then customized to fit the characteristics of the current service engagement. The invention may be implemented using Hidden Markov Models. An aspect of the invention is use of dynamic time warping to quantify dissimilarity between engagement sequences prior to fitting Hidden Markov Models. Another aspect of the invention is removal of outliers from the clustered groups.

US Patent:

20070192149, Aug 16, 2007

Filed:

Feb 15, 2006

Appl. No.:

11/354192

Inventors:

Mary Helander - North White Plains NY, US
Kaan Katircioglu - Yorktown Heights NY, US
Giuseppe Paleologo - Bronx NY, US
Bonnie Ray - Nyack NY, US

Assignee:

International Business Machines Corporation - Armonk NY

International Classification:

G06F 9/44

US Classification:

705007000

Abstract:

A system (and method, and method for deploying computing infrastructure) for planning for development of at least one services solution offering, includes a generating unit that generates an action plan for at least one portion of a development lifecycle of the services solution offering.

US Patent:

20080215411, Sep 4, 2008

Filed:

Apr 4, 2008

Appl. No.:

12/062959

Inventors:

Jianying HU - Bronx NY, US
Bonnie Kathryn Ray - Nyack NY, US

International Classification:

G06Q 10/00

US Classification:

705 8

Abstract:

A method and system for predicting resource requirements of a current service engagement by modeling records of past service engagements to create and classify templates of service resource usage. This is done by clustering past engagements into groups having similar time series requirements for service resources. A service resource template for the current service engagement is generated from a classified template by using characteristics of the current service engagement to select a group of which the current service engagement is a likely member. The corresponding template is then customized to fit the characteristics of the current service engagement. The invention may be implemented using Hidden Markov Models. An aspect of the invention is use of dynamic time warping to quantify dissimilarity between engagement sequences prior to fitting Hidden Markov Models. Another aspect of the invention is removal of outliers from the clustered groups.