Brad Betten
from Phoenix, AZ
Brad Betten Phones & Addresses
- Phoenix, AZ
Resumes
Director, Optum Operations
view sourceLocation:
4750 north Central Ave, Phoenix, AZ 85012
Industry:
Health, Wellness And Fitness
Work:
Optum since May 2010
Senior Manager, Consumer Services
Optum Sep 2007 - May 2010
Sr. Business Traffic/Planning Analyst
HSBC Card Services May 2005 - Sep 2007
Workforce Associate
Synergy Solutions Feb 2003 - May 2005
QA
Senior Manager, Consumer Services
Optum Sep 2007 - May 2010
Sr. Business Traffic/Planning Analyst
HSBC Card Services May 2005 - Sep 2007
Workforce Associate
Synergy Solutions Feb 2003 - May 2005
QA
Education:
Southeast Technical Institute 2005 - 2007
Skills:
Iex
Cms
Peoplesoft
Aspect
Workforce Management
Avaya
Sharepoint
Call Center
Process Improvement
Vendor Management
Visio
Data Analysis
Business Analysis
Metrics
Business Process Improvement
Cms
Peoplesoft
Aspect
Workforce Management
Avaya
Sharepoint
Call Center
Process Improvement
Vendor Management
Visio
Data Analysis
Business Analysis
Metrics
Business Process Improvement
Interests:
New Technology
Children
Education
Reading
Science and Technology
Music
Disaster and Humanitarian Relief
Human Rights
Animal Welfare
Health
Children
Education
Reading
Science and Technology
Music
Disaster and Humanitarian Relief
Human Rights
Animal Welfare
Health
Experienced Management Professional
view sourcePosition:
Sr. Operations Manager at Optum
Location:
Phoenix, Arizona
Industry:
Health, Wellness and Fitness
Work:
Optum since May 2010
Sr. Operations Manager
Optum Sep 2007 - May 2010
Sr. Business Traffic/Planning Analyst
HSBC Card Services May 2005 - Sep 2007
Workforce Associate
Synergy Solutions Feb 2003 - May 2005
QA
Sr. Operations Manager
Optum Sep 2007 - May 2010
Sr. Business Traffic/Planning Analyst
HSBC Card Services May 2005 - Sep 2007
Workforce Associate
Synergy Solutions Feb 2003 - May 2005
QA
Education:
Southeast Technical Institute 2005 - 2007
Skills:
IEX
CMS
PeopleSoft
Aspect
Workforce Management
Avaya
SharePoint
Call Center
Process Improvement
Vendor Management
Visio
Data Analysis
Business Analysis
Metrics
Business Process Improvement
Customer Service
Team Leadership
Six Sigma
Contact Centers
Customer Satisfaction
Capacity Planning
Access
ACD
Change Management
CMS
PeopleSoft
Aspect
Workforce Management
Avaya
SharePoint
Call Center
Process Improvement
Vendor Management
Visio
Data Analysis
Business Analysis
Metrics
Business Process Improvement
Customer Service
Team Leadership
Six Sigma
Contact Centers
Customer Satisfaction
Capacity Planning
Access
ACD
Change Management
Interests:
New technology, reading, music.
Mylife
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Classmates
Southeast Technical Insti...
view sourceGraduates:
Brandi Antijunti (2006-2008),
Brad Betten (2005-2007),
Crystal Wilson (2003-2005),
Barbara Feuillerat (1991-1993)
Brad Betten (2005-2007),
Crystal Wilson (2003-2005),
Barbara Feuillerat (1991-1993)
Youtube
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