At&T
Manager Quality and M and P and Process
At&T Jan 2011 - Nov 2015
Assistant To General Management
At&T Aug 2007 - Dec 2010
Support Manager
At&T Jul 2000 - Aug 2007
Technical Assistant
Education:
Indiana Wesleyan University 2013 - 2015
Bachelors, Bachelor of Business Administration, Business Administration, Management, Business Administration and Management
Indiana Wesleyan University 2011 - 2013
Associates, Business
Skills:
Team Leadership Managed Services Wireless Telecommunications Call Centers Voip Vendor Management Service Delivery Customer Experience Customer Service Unified Communications Telephony Team Building Wireless Technologies Voice Over Ip Contact Centers Customer Satisfaction Account Management