Verizon
Fiber Customer Support Analyst
Unitedhealth Group Oct 2015 - May 2016
Helpdesk Analyst
Lifespan Jan 2015 - May 2015
Helpdesk Analyst
Gtech Aug 2009 - Jan 2015
Computer Operator Ii
Gilbane Building Company 2008 - 2009
Help Desk Technician
Education:
Mount Pleasant High School
Skills:
Software Documentation Security Troubleshooting Networking Software Installation Data Center Computer Hardware Troubleshooting Training and Development Leadership Development Computer Hardware Process Improvement Help Desk Support Customer Service Leadership Call Center Microsoft Office Access Technical Support Windows Computer Repair Sharepoint Training Management Linux System Administration Windows Xp Disaster Recovery Windows 7 Servers Switches Wireless Networking Hardware Active Directory
Epicurean Culinary Group Denver, CO May 2010 to Jun 2013 Event PlannerCrowne Plaza Hotel & Conference Center at Denver Intl Airport Denver, CO Feb 2009 to Nov 2009 Meeting & Events ManagerRegal Sun Resort at Walt Disney World Orlando, FL May 2007 to Dec 2008 Meeting & Events ManagerNonprofits, Association Orlando, FL 2006 to 2007 Group Sales ManagerHilton Walt Disney World Orlando, FL 2004 to 2006 Conference Center Meeting ManagerSawgrass Marriott Golf & Beach Resort Ponte Vedra Beach, FL 2003 to 2003Kansas City Marriott at the Country Club Plaza Kansas City, MO 2001 to 2002
Education:
Florida State University Tallahassee, FL Apr 2004 Bachelor of Science in Business Management