2012 to 2000 Lead Registrar, RegistrationChildren's Medical Center Dallas, TX 2008 to 2012 PAR Team LeaderCook Childrens Fort Worth, TX 2001 to 2009 Patient Access Specialist/ HIM TechnicianCook Childrens Frisco, TX 2005 to 2007 Office ManagerCook Childrens Frisco, TX 2002 to 2005 Pre-Certification Coordinator
Skills:
Manage daily work flow; ensure customer service needs are met. Obtain confidential information from patients, verify insurance benefits, educate patients about benefits and advance directives as needed. Daily deposits, track productivity, audit accounts for accuracy in billing. Train new staff and assist the Emergency Room staff. Work closely with Physicians and their office staff to maintain the highest level of quality customer service levels. Notary Public. Work closely with Business Office and Accounting departments and update Excel spreadsheets.