Spax International
Sales Operations Manager
Altenloh, Brinck & Co Us Inc./Spax-Trufast
Project and Inventory Manager
City of Morenci Nov 2011 - Aug 2015
City Councilor
Altenloh, Brinck & Co Us Inc./Spax-Trufast Nov 2011 - Aug 2015
Sales Administrator
Hewlett-Packard Mar 1998 - Nov 2014
Technical Support Specialist
Education:
The University of Toledo 1991 - 1993
Montpelier High School 1987 - 1991
Skills:
Servers Unix Troubleshooting Technical Support Operating Systems High Availability System Administration Itil Service Delivery Hardware It Service Management Incident Management Customer Service Data Center Virtualization Management Customer Support Help Desk Support Customer Satisfaction Project Management Service Management It Operations Hp Ux Sla Service Desk System Deployment Technical Writing Problem Solving Disaster Recovery Cloud Computing Program Management Strategic Planning Linux Teamwork Government Public Relations Website Development Business Process Improvement Servicegaurd Customer Relations Metrics Problem Analysis Root Cause Problem Solving Proactive Monitoring Performance Tuning Public Policy Project Planning Process Improvement
Interests:
Children Economic Empowerment Civil Rights and Social Action Politics Education Science and Technology
Certifications:
Hpux Certified System Administrator Hp Certified Professional Program
Hewlett Packard Atlanta, GA Mar 1998 to Nov 2014 Technical Support Engineer Level IINCR Corporation Norcross, GA Jul 1996 to Mar 1998 Technical Support SpecialistHoliday Inn Worldwide Alpharetta, GA Apr 1994 to Jul 1996 Hotel Systems Support ConsultantAssociated Motor Inns Toledo, OH Oct 1993 to Apr 1994 Asst. Manager of Conference Center Operations
Education:
University of Toledo Montpelier, OH Jun 1991 College Prep
Skills:
Unix, HPUX, Technical Writing, Down Systems, Dump Analysis, Serviceguard, Administration, Unix Networking, Public Relations, Linux