Caesars Entertainment Corporation Jun 2014 - May 2017
Director of Food and Beverage
Maryland Live Casino Jun 2014 - May 2017
Director of Food and Beverage
Phillips Foods Feb 2008 - May 2014
Multi Unit General Manager
Marathon Grill Restaurants Oct 2006 - Feb 2008
Director of Food and Beverage
Starr Restaurants Jun 2004 - Oct 2006
General Manager
Education:
University of Massachusetts Amherst
Holyoke Community College
Skills:
Event Management Restaurants Leadership Hospitality Customer Service Catering Food and Beverage Event Planning Microsoft Office Food Budgets Budgeting Restaurant Management
Customer Service Operations Management Program Management Project Planning Strategic Planning Account Management Leadership Sales Training Management Team Building Telecommunications
Jun 2010 to 2000 Customer Service RepresentativeBaltimore Gas & Electric Company Baltimore, MD Jun 2008 to Dec 2010 Customer Service RepresentativeVerizonWireless
Oct 2007 to Jun 2008 Team Facilitator/Federal OperationsVerizonWireless Laurel, MD Jul 2001 to Jun 2008 Team FacilitatorVerizonWireless
Oct 2005 to Oct 2007 Analyst/Account Manager Federal AccountsVerizonWireless
Jun 2002 to Aug 2003 Senior Customer Service SpecialistVerizonWireless
Jul 2001 to Jun 2002 Customer ServiceMonumental Life Insurance
May 2001 to Jul 2001 Field Personnel AssistantMonumental Life Insurance Baltimore, MD Feb 1998 to Jul 2001 Field Personnel AssistantMonumental Life Insurance
Apr 2000 to May 2001 Customer Service Representative Team LeaderMonumental Life Insurance
Feb 1998 to Apr 2000 Customer Service RepresentativeMCI Hunt Valley, MD Feb 1997 to Feb 1998 Customer Service RepresentativeHertz Corporation Linthicum, MD Dec 1996 to Feb 1997 Customer Service RepresentativeBell Atlantic Glen Burnie, MD Aug 1989 to Sep 1996 Operator
Education:
Baltimore Polytechnic Institute Graduate Sep 1981 to Jun 1984 Engineering
Gianluca Albera (1994-1998), Paula DiBlasi (1967-1975), Ryan Hampton (1983-1987), Martin Roth (1995-1999), Brian Fountain (1995-1999), Jackie Gamble (1983-1987)