2011 to 2000 Field Support TechnicianComcast Manchester, NH May 2009 to Mar 2011 Business Service Support ProfessionalHolstein, USA Brattleboro, VT Mar 2007 to Nov 2008 Field Support AnalystBrookstone Merrimack, NH Jul 2002 to Mar 2007 POS Analyst
Education:
Florida Metropolitan University Clearwater, FL 1996 B.S. in Business AdministrationTampa College Clearwater, FL 1995 Associates in Computer Science
Skills:
Windows Server Environment, Microsoft Operating System, Novell, AS400 / iSeries, MS Office Suites, MS Project, Lotus Notes, Groupwise, Outlook, Networking, DOS, RemoteWare, PCAnywhere, Juniper Netscreen, telephony, firewalls, routers, IE, Firefox.