Alight Solutions
Human Resources Client Specialist
Aon
Senior Human Resources Benefit Representative
At&T Oct 2011 - Aug 2013
Small Business and Consumer Sales Consultant
Humana Jun 2009 - Jul 2011
Utilization Management Clinical Specialist
At&T Feb 2008 - Aug 2009
National Account Field Representative
Education:
Clark Atlanta University 1996 - 2000
Bachelors, Bachelor of Science, Health Education
Hannah - Pamplico High School 1996
Skills:
Medical Terminology Risk Assessment and Policy Interpretation Benefits Administration Healthcare Planning and Support Utilization Management Medical Records Managment Outstanding Customer Service Microsoft Office Excel Adobe Creative Suite Powerpoint Skills Sharepoint Credentialing Voip Access Outlook Express Lotus Notes Lotus Smartsuite Lotus Approach Strategic Planning Problem Solving Analysis Team Building Project Implementation Project Coordination Project Planning Process Improvement Quality Auditing Quality Assurance Healthcare Sales Customer Satisfaction Outlook Microsoft Word Medicare Managed Care Team Leadership Health Insurance Retail Technical Support Employee Benefits Telephone Skills Customer Retention Business Process Customer Service Leadership Training Management Project Management