Carey K Stoker

age ~51

from Yorktown, VA

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Also known as:

Carey Chantel Stoker
Carie K Stoker
Carey Stocker
Karl Stoker Carey

Phone and address:: 309 Brentmeade Dr, Yorktown, VA 23693

Connected to:

Carey Stoker Phones & Addresses

309 Brentmeade Dr, Yorktown, VA 23693
Fishers, IN
702 Candlewood Dr, Berea, KY 40403 • 8599869025
702 Candlewood Dr #1, Berea, KY 40403 • 8599869025
Lehi, UT
Newnan, GA
London, KY
West Jordan, UT
Provo, UT
Oro Valley, AZ

Work

Company:

Radial inc.
Apr 2019
Position:

Head of customer experience and delivery and senior vice president, customer care services

Education

Degree:

Bachelors
School / High School:

Brigham Young University
1996 to 2000
Specialities:

Spanish Language and Literature, International Relations, Literature, Spanish Language, Spanish

Skills

Management • Operations Management • Process Improvement • Crm • Customer Service • Team Building • Vendor Management • Leadership • Bpo • Business Process Improvement • Call Centers • Customer Satisfaction • Customer Experience • Sales • Outsourcing • Team Management • Customer Relationship Management • Contact Centers • Social Media • Program Management • Business Process Outsourcing • Engineering • Gsm • Offshoring • Market Planning • Global Ventures • Profit Optimization • Process Improvements • Change Management • Business Transformation • Strategic Planning • Strategic Implementation • Cost Reduction • Cost Avoidance • Turnaround • Risk Management • Recruiting • Staffing Initiatives • Contract Development • Contract Negotiations • Budget Administration • Financial Management • Internal Systems and Controls • Operations Analysis • Process Redesign • Performance Management • Team Leadership

Languages

English • Spanish

Ranks

Certificate:

Pmp

Industries

Information Technology And Services

Resumes

Head Of Customer Experience And Delivery And Senior Vice President, Customer Care Services

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Location:

Norfolk, VA

Industry:

Information Technology And Services

Work:

Radial Inc.
Head of Customer Experience and Delivery and Senior Vice President, Customer Care Services
Alorica Jun 2016 - Mar 2019
Senior Vice President and Senior Operations Executive
Expert Global Solutions Aug 2013 - Jun 2016
Vice President, Operations and General Manager
Apac Customer Services Jun 2009 - Aug 2013
Division Vice President
Xerox Jun 2008 - Jun 2009
Division Vice President

Education:

Brigham Young University 1996 - 2000
Bachelors, Spanish Language and Literature, International Relations, Literature, Spanish Language, Spanish Project Management Institute
University of Phoenix
Master of Business Administration, Masters, Business

Skills:

Management
Operations Management
Process Improvement
Crm
Customer Service
Team Building
Vendor Management
Leadership
Bpo
Business Process Improvement
Call Centers
Customer Satisfaction
Customer Experience
Sales
Outsourcing
Team Management
Customer Relationship Management
Contact Centers
Social Media
Program Management
Business Process Outsourcing
Engineering
Gsm
Offshoring
Market Planning
Global Ventures
Profit Optimization
Process Improvements
Change Management
Business Transformation
Strategic Planning
Strategic Implementation
Cost Reduction
Cost Avoidance
Turnaround
Risk Management
Recruiting
Staffing Initiatives
Contract Development
Contract Negotiations
Budget Administration
Financial Management
Internal Systems and Controls
Operations Analysis
Process Redesign
Performance Management
Team Leadership

Languages:

English
Spanish

Certifications:

Pmp
Mba
Project Management Institute