Strayer University 2011 - 2015
Master of Business Administration, Masters, Business Administration, Management
University of North Carolina at Charlotte 2001 - 2003
Skills:
Team Building Team Leadership Telecommunications Management Customer Satisfaction Leadership Customer Experience Cross Functional Team Leadership Customer Service Troubleshooting Customer Retention Training Wireless Technologies Professional Mentoring Microsoft Office Microsoft Excel Presentation Skills Public Speaking
Chicopee Comprehensive High School
Academic & Career Technical Coordinator
Education:
Framingham State College 2004 - 2007
MA, Educational Leadership
University of Massachusetts, Amherst 2002 - 2004
BA, Industrial Technology Education
Springfield Technical Community College 1988 - 1990
AS, Mechanical Engineeering