Dec 2005 to Present Help Desk AnalystQuest Diagnostics West Norriton, PA Jan 2003 to Dec 2005 National Help Desk AnalystPC Help Services Philadelphia, PA Jul 2001 to Dec 2002 Help Desk AnalystGetronics Billerica, MA May 2000 to Sep 2001 Technical Support II Point of ContactTek Systems Plymouth Meeting, PA Feb 2000 to May 2000 Help Desk Analyst
Education:
THE CHUBB INSTITUTE Springfield, PA Feb 1999 Diploma in Technical Support