First Data Commercial Services Aug 1996 - Oct 2014
Arbitration Anaylst
Chevy Chase Federal Savings Bank Feb 1994 - Aug 1996
Chargeback Coordinator
Standard Federal Savings Association Apr 1991 - Feb 1994
Production Analyst
Education:
Ashford University 2007 - 2012
Masters, Master of Arts, Bachelors, Bachelor of Arts, Business, Organizational Management
Trinity College
Skills:
Leadership Team Building Powerpoint Social Media Banking Public Speaking Credit Cards Call Center Payments Mergers Merchant Services Event Planning Teaching Payment Industry Relationship Management Business Analysis Credit Risk Vendor Management Team Leadership Process Improvement Fundraising Microsoft Office Microsoft Word Gift Cards Risk Management Microsoft Excel Credit Event Management Time Management Business Requirements Customer Service Financial Analysis Transaction Processing Project Management Debit Cards Electronic Payments Analysis
Interests:
Social Services Children Civil Rights and Social Action Education Environment Human Rights Health
1996 to 2000 Pre-Arbitration AnalystChevy Chase Federal Savings Bank Frederick, MD 1994 to 1996 Chargeback CoordinatorStandard Federal Savings Association Frederick, MD 1993 to 1994 Production AnalystStandard Federal Savings Association
May 1993 to Oct 1993 Research ProcessorStandard Federal Savings Association
1991 to 1993 Tax Researcher
Education:
Ashford University 2007 to 2012 Master's in Business Organizational Management
Chanda Thompson (2004-2005), Tonya King (1992-1994), Linda Scott (1983-1986), Leann McClure (1991-1996), Natalie Davis (1992-1995), Connie Wilbanks (1973-1976)