Charlene Noelle Simmons

Charlene Simmons Raleigh, NC

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Work:

West Corporation
Rocky Mount, NC
Feb 2012 to May 2013
Troubleshooting Systems Issues within Help Desk Incident Management Affiliated Computer Services Inc
Cary, NC
2008 to 2009
Tier I Technical Support Aerotek
Wendell, NC
Jul 2006 to Aug 2007
Electrical Switchgear Wiring Contractor

Education:

Durham Technical Community College
Durham, NC
2013 to 2014
NC License Asbestos Abatement, CPR/First Aide License, in Environmental Training Program Elizabeth City State University
Elizabeth City, NC
BS in Industrial Technology

Skills:

INFORMATION TECHNOLOGY COMPETENCIES ASCR Billing, Einstein, Remedy 7.0, Business Insights, Microsoft Office 2010, Vision, Comtrac, Casper, Visio, Microsoft Project, Microsoft Excel, Kana, Oracle, ITIL Management, and Sharepoint. Adobe 5x-9x, Cisco Security Agent, McAfee End Point Encryption, Explorer 6x/7x, Norton Ant-Virus, Verizon MCI, Symantec Ghost Solutions Suite 2.5 and Windows XP

Charlene Simmons Virginia Beach, VA

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Work:

Farmers Insurance Group

Apr 2007 to 2000
Insurance Agency Owner Rose and Womble Realty
Virginia Beach, VA
Oct 2004 to 2007
License Sales Producer Allstate Insurance Co
Virginia Beach, VA
Feb 2003 to Oct 2004
Licensed Sales Associate Securian Financial Network
Chesapeake, VA
Jun 2001 to Jan 2003
Senior Insurance Agent ACE/USA Cigna
Virginia Beach, VA
Dec 1998 to May 2001
Licensed Customer Service Representative Allstate Insurance Co
Virginia Beach, VA
Feb 1998 to Nov 1998
Licensed Customer Service Representative Mida Dental Plans
Alexandria, VA
Jun 1988 to May 1997
Lead Customer Service Representative