City of Charlotte
It Imaging Specialist
Evangelist Technology
Freelance It Consultant
Ally Financial Inc. Sep 2011 - Oct 2014
Deployment Technician and Desktop Support Technician
Technology Integration Group Depot Service Jun 2011 - Aug 2011
Depot Technician
Nco Financial Systems Aug 2010 - Mar 2011
Technical Support Agent
Education:
Itt Technical Institute 2009 - 2011
Associates, Science Information
Skills:
Technical Support Troubleshooting Software Installation Operating Systems Customer Service Windows Access Windows 7 Software Documentation Lotus Notes Laptops Networking Computer Hardware Active Directory System Deployment Windows Xp Call Centers Bmc Remedy Databases Windows Server Help Desk Support Time Management Printers Windows 8 Windows 8.1 Printer Drivers Wireless Access Wireless Networking Dhcp Wireless Routers
Ally Bank Charlotte, NC Sep 2011 to Oct 2014 Desktop Support TechnicianTechnology Integration Group Charlotte, NC Jun 2011 to Aug 2011 Depot Service Technician
Education:
ITT Technical Institute Charlotte, NC Jun 2011 Associate of Science in Computer Network Systems Technology
Leo F. Giblyn Elementary School Freeport NY 1973-1977, Caroline G. Atkinson Elementary School Freeport NY 1983-1985, John W. Dodd Junior High School Freeport NY 1985-1987