Skills:
SUMMARY OF SKILLS Experience with operating Sit-Down and Stand-Up Forklifts. Crown, Clamp, Cherry Picker, Double Forklift, and Electric Pallet Jack. Excellent Customer Service Ability to use inductive and deductive reasoning Storing and Loading items to and from trailers using a RF Scanner. Data Entry Ability to analyze complex and detailed issues, solve problems, and apply laws Effective oral and written communication TECHNICAL SKILLS SUMMARY Desktop Support and Repair Ability to diagnose, troubleshoot, and resolve technical issues Quick learner with a strong working knowledge of software, hardware, operating systems, security applications, and networking to include CISCO Routers, Ethernet and IP/HTTP protocol WAN/LAN Ability to keep all OS systems up-to-date Ability to analyze complex and detailed issues, solve problems, and apply laws Effective oral and written communication Ability to perform, maintenance, and diagnostics of workstations, printers, mobile and handheld devices for configuration Provide technical step by step instructions in a courteous and professional manner via telephone, e-mail and in person TECHNICAL PROFICIENCIES Platforms: MS Windows 2000, XP, Windows 7, Vista, MAC OS (Snow Leopard/Lion), Windows Server 2008 and Linux/Red Hat Tools: Installation, uninstallation, upgrade, maintenance and repair of systems and peripheral devices using Microsoft Office Suite, Microsoft Active Directory Hardware: Trained to install maintain, troubleshoot and Lexmark/Dell/HP LaserJet, Scanjet 8250Deskjet/Inkjet personal and commercial printers, Cannon A640 Cameras, Western Digital External Hard Drives