Skills:
Trained in assisting Dentist during a variety of treatment procedures, works chair side making patients feel as comfortable as possible Knowledgeable in set up and breakdown operatory post treatment Licensed, certified and trained in taking digital dental radiographs (x-rays) Proficient with managing infection control-preparing and sterilizing instruments and equipment Familiar with providing patients with instructions for oral care following all dental treatment procedures State of Tennessee Dental Assistant License Number 20036 CPR Certified, trained in Alginate Impressions, Temporaries and OSHA Can perform various office tasks as necessary Dependable, team player who loves working with people to provide the best quality care and support possible Summary of Experience Conferred with customers by telephone to provide information about products or services, took or entered orders, canceled accounts or obtained details of complaints Checked to ensure that appropriate changes were made to resolve customers' problems Kept records of customer interactions or transactions, recorded details of inquiries, complaints, or comments, as well as actions taken Resolved customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills Ordered tests that could determine the causes of product malfunctions Troubleshot product and worked with Engineer to correct malfunctions Sent customer invoices from purchased products by email, fax or mail Received Kaizen Diploma for outstanding Teamwork, Discipline, Morale, Quality Circle and Suggestion for Improvement Prepared insurance claim files for Insurance Adjusters and Underwriters, reviewed for completeness before delivering to their desk